Declaration and follow-up
Qualification of the incident, medical documents, timeline and formal communication with the insurer.
Stoppage, coverage, proofs
Coordination of medical documents, incident declaration and claims for daily allowances.
Theft · water · breakage
Photos, invoices, proofs and timeline to secure recognition of the incident.
Responses and reminders
We manage the correspondence, additional requests, deadlines and follow-up files.
Structured contestations
When coverage is refused, we prepare a clean and timely appeal.
The first 48 hours
The right reflex is fast: we immediately help you open the file in good order.
Our method Less chaos,
Less chaos,
more proofs.
An incident file is decided in the first days. We immediately gather the right evidence, formulate the facts and follow up on responses without interruption.
01
Reporting
incident qualification, urgency and parties involved
incident qualification, urgency and parties involved
immediate
02
Evidence & documents
invoices, photos, medical reports, attestations, correspondence
invoices, photos, medical reports, attestations, correspondence
24–48 h
03
File defence
letters, monitoring, contestation and negotiation
letters, monitoring, contestation and negotiation
until resolution
Covered incidents
Accident, illness, breakage, theft, water damage, denial of coverage or objections.
Our interventions
Incident declaration, evidence gathering, correspondence drafting, file monitoring, reminders and preparation of appeals.
Responsiveness
We help you secure contractual deadlines and submit the right documents within the first 48 hours.
Your file,
back in hand.
We structure the evidence, draft the letters and maintain the pressure until a decision. You stay informed without being overwhelmed.
Report my incident →Recommendation
48 h reflex
the first 48 hours are decisive: evidence, documents, first declaration. We accompany you from the very first steps.
